1. Introduction and Scope

At Genuine Jeep Parts, we are committed to protecting the privacy and security of our customers within the Jeep Wrangler community. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure your personal data is handled responsibly. By using our website, you consent to the data practices described in this statement.

2. Detailed Information We Collect

To provide you with high-performance Wrangler spare parts and specialized lighting, we collect several categories of information:

• Direct Identifiers: This includes your full name, billing address, shipping address, email address, and telephone number. This information is essential for contract fulfillment and logistics.

• Vehicle Identification Data: Because Wrangler fitment is highly specific (varying by generation such as TJ, JK, or JL), we collect your Vehicle Identification Number (VIN) and model specifications. This allows our technicians to verify that the front lamps, back lamps, or engine components you order will work perfectly with your specific rig.

• Payment Information: We collect payment card details to process your transactions. Please note that we utilize PCI-compliant third-party payment processors; your full credit card number is never stored on our internal servers.

• Technical and Usage Data: We automatically collect information about your device, including your IP address, browser type, time zone, and details about how you interact with our shop (such as pages viewed and parts added to your cart).

3. Purpose of Data Processing

We do not collect data without a specific, legitimate purpose. Your information is used to:

• Fulfill Orders: Process payments, arrange shipping, and handle any potential returns or core charges for engine parts.

• Guarantee Fitment: Our “Right-Fit Guarantee” involves cross-referencing your VIN with the manufacturer’s database to ensure the lamps or gear you’ve purchased are compatible.

• Enhance Security: We monitor transactions to detect and prevent fraudulent activity, protecting both our business and your financial safety.

• Customer Communication: We use your contact details to send order confirmations, tracking numbers, and technical support regarding your Wrangler build.

4. Data Sharing and Third-Party Disclosures

Genuine Jeep Parts does not sell your personal data to third parties. We only disclose information to the following partners to facilitate our services:

• Logistics Partners: We share your name and address with carriers like UPS, FedEx, and DHL to ensure your parts reach your garage safely.

• Technical Service Providers: This includes website hosting services, email delivery platforms, and database management tools.

• Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights or safety.

5. Data Retention and Storage

We retain your personal information only for as long as is necessary for the purposes set out in this policy. For example, we maintain order records for a period of several years to handle future warranty claims or part recalls. Technical logs and browsing data are typically deleted or anonymized after a shorter period.

6. Cookies and Tracking Technologies

Our website uses cookies—small data files stored on your device—to help us remember your preferences and keep items in your shopping cart. We also use analytics cookies to understand which Wrangler parts are most popular. You can manage your cookie preferences through your browser settings at any time.

7. Your Rights and Choices

Regardless of where you are located, we believe in giving you control over your data. You have the right to:

• Access: Request a copy of the personal data we hold about you.

• Correction: Ask us to update or fix any incorrect vehicle or contact information.

• Deletion: Request that we erase your personal data, subject to certain legal obligations (such as tax and accounting laws).

• Opt-Out: Unsubscribe from our marketing emails at any time using the link at the bottom of the email.

8. Security Measures

We employ a variety of security measures to maintain the safety of your personal information. We use Secure Sockets Layer (SSL) technology to ensure that all sensitive data is encrypted during transmission. Furthermore, access to your data is strictly limited to authorized employees who require it to perform their jobs.

9. Contact Information

If you have questions about this Privacy Policy or how we handle your Wrangler’s data, please reach out to our privacy officer:

Genuine Jeep Parts Support Email: genuinejeepparts@yahoo.com

10. Warranty and Claim Data

Because we specialize in genuine Wrangler components, we maintain specific records to honor manufacturer warranties and ensure long-term part reliability. When you submit a warranty claim for a part (such as a headlamp, engine component, or recovery tool), we collect and process the following “Warranty Data”:

• Proof of Installation: For certain technical parts, we may require a receipt from a certified professional installer or a detailed “DIY Installation Log.” This data is used to verify that the part was installed according to factory specifications.

• Vehicle Condition Reports: In the event of a part failure, we may ask for photos, videos, or diagnostic reports from your Wrangler. This helps our team and the manufacturer determine if the issue was a material defect or caused by external trail damage.

• VIN & Mileage Records: To process a warranty claim, we must record your Wrangler’s VIN and the mileage at the time of the part’s installation and failure. This ensures the part is within the time and mileage limits set by the manufacturer.

• Core Return Information: For certain engine and mechanical parts that require a “core return,” we track the shipment and condition of your old part to process your core deposit refund.

11. Warranty Data Retention

Warranty records are kept for the duration of the part’s specific warranty period plus an additional 3 years. We retain this data to:

• Comply with federal automotive safety and recall regulations.

• Provide you with a history of your Wrangler’s maintenance and upgrades.

• Defend against fraudulent claims and ensure only genuine defects are covered.

12. Warranty Exclusions & Data Use

Please note that data indicating your Wrangler was used in “unauthorized racing” or “extreme abuse” may be used to determine warranty eligibility. While we love a good trail ride, manufacturer warranties typically only cover defects in materials and workmanship, not damage from accidents, submerged water crossings, or improper modifications.